Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use King Johnny Kash Casino. Please read them carefully before creating an account, depositing funds or playing any games.

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1. Acceptance and general use

These Terms & Conditions form an agreement between you and King Johnny Kash Casino in relation to your use of the website, account services, games, promotions and any related features. By accessing the website or using our services, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use the website or its services.

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You are responsible for reviewing the current version of these terms each time you use the website. We may update, replace or amend these terms when necessary, including to reflect changes to our services, technology, legal requirements or operating practices. Any updated terms will apply from the time they are made available on the website, unless a different commencement date is stated.

The website is intended for people who are legally permitted to access online gambling services in their location. You must check the laws that apply to you before using the website. If online gambling is not lawful where you are located, you must not access or use the services. We may restrict access from particular locations and may use reasonable measures to identify or block access where required.

Account eligibility and security

You must meet the applicable minimum age requirement and any other legal eligibility requirements before opening or using an account. You must provide information that is accurate, complete and up to date. Information may be checked at any time, particularly where identity, age, location, payment ownership or safer gambling concerns need to be confirmed.

You may only create and use an account for yourself.
You must not open duplicate, false or fraudulent accounts.
You must keep your login details confidential and take reasonable steps to protect them.
You must notify us promptly if you believe your account has been accessed without permission.
You must not allow another person to use your account or use another person's account.
You must not use the website for unlawful activity, money laundering, fraud or any other improper purpose.

You remain responsible for activity carried out through your account unless you have taken reasonable care to protect your account and have reported suspected unauthorised access without delay. We may suspend or close an account where information is inaccurate, eligibility is uncertain, security is at risk or these terms may have been breached.

2. Games, deposits and withdrawals

Games made available through the website may differ in format, rules, availability and technical operation. Before playing, you should review the information displayed for the relevant game. Game outcomes are determined by the applicable game system and, where relevant, random number technology. You must accept the result recorded by the website unless there is clear evidence of a technical or administrative error.

You should only deposit money that you can afford to lose. Deposits must be made using a payment method that you are authorised to use. We may request information or documents to verify the source, ownership or legitimacy of funds. A deposit may be delayed, rejected or returned where the payment method cannot be verified, a transaction appears unusual or a legal or security requirement applies.

Your available balance is intended for gaming activity and any permitted withdrawal. You must not attempt to deposit or withdraw funds for another person. We may delay processing while checks are completed, including identity, age, account, payment and responsible gambling checks. Any applicable fees, processing conditions or transaction requirements will be shown or communicated through the relevant service information.

A withdrawal request may be reviewed before funds are released. We may ask you to complete verification or use an eligible payment method connected with your account. Where a payment is reversed, disputed, cancelled or later found to be unauthorised, the related amount may be removed from your balance and any associated activity may be reviewed.

If a technical fault, display error, human error or other mistake affects a balance, game result, transaction or account record, we may correct the error and take reasonable steps to restore the position that should have applied. If funds or winnings were credited to you in error, you must not use or withdraw them and we may recover the relevant amount.

Promotions and offers

Promotions, rewards and special offers may be subject to separate terms. Those terms may include eligibility conditions, participation requirements, expiry dates, playthrough requirements, game restrictions, maximum or minimum transaction conditions and rules about account status. You should read the applicable promotional terms before participating. Where promotional terms conflict with these terms, the promotional terms will apply only to the extent of that conflict.

3. Responsible gambling and prohibited conduct

Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget before you play and do not gamble with money needed for living expenses, bills or other commitments. Take regular breaks and avoid playing when you are upset, tired or affected by alcohol or other substances.

Do not chase losses or increase your stakes to try to recover money.
Do not borrow money or sell possessions to fund gambling.
Use available account controls and limits where they are offered.
Take a break or request account restrictions if gambling no longer feels enjoyable.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

You may ask for measures such as a temporary break, account restriction or account closure, subject to the processes available through the website. A request for a gambling break or closure may not be reversible immediately. You should not create another account to avoid a restriction, and we may close or restrict any related account where this occurs.

We may monitor account activity and apply safeguards where we identify signs of harmful gambling, unusual behaviour or other risk. This may include contacting you, asking questions, applying temporary restrictions or closing an account. These measures are intended to support safer gambling and may be applied at our discretion or where required by law.

Unacceptable use

You must not interfere with the website, its systems or its security. You must not use bots, automated software, scripts, malware, data-mining tools or other methods designed to obtain an unfair advantage. You must not exploit a vulnerability, manipulate a game, coordinate improper activity, abuse a payment process or attempt to bypass account, location or identity controls.

Where we reasonably believe that prohibited conduct, fraud, collusion, abuse or a material breach of these terms has occurred, we may investigate and take appropriate action. This may include cancelling affected activity, restricting access, withholding funds connected with the conduct or closing an account, subject to applicable law and any rights available to you.

4. Website content, liability and account closure

The website and its content are provided for general use and may be changed, suspended or withdrawn without notice where reasonably necessary. We aim to keep information accurate and services available, but we do not guarantee that the website will always be uninterrupted, error-free, secure or available on every device or network.

You are responsible for your equipment, internet connection, software and any charges imposed by your service provider. We are not responsible for loss caused by events outside reasonable control, including telecommunications failures, interruptions to third-party services, cyber incidents, power failures, natural events or changes in legal or regulatory requirements.

Nothing in these terms excludes or limits any right, guarantee or remedy that cannot lawfully be excluded or limited under applicable Australian law. Subject to those rights, you agree that your use of the website is at your own risk and that we are not responsible for losses arising from your failure to follow these terms, protect your account details or use the services lawfully.

Intellectual property and third-party services

The website, branding, text, graphics, software and other content are owned by or licensed to the relevant rights holders. You may use them only for personal, lawful purposes connected with the services. You must not copy, reproduce, modify, distribute, sell, reverse engineer or commercially exploit website content without permission.

The website may contain links or integrations provided by third parties. Third-party services may have their own terms and privacy practices. We are not responsible for content, availability, security or performance controlled by an independent third party, and you should review the relevant third-party information before using those services.

Suspension, closure and complaints

You may stop using the website and request closure of your account at any time. We may suspend or close an account where required by law, for security or verification reasons, because of inactivity, or where we reasonably believe these terms have been breached. Closing an account does not remove obligations that arose before closure, including obligations relating to transactions, investigations or responsible gambling measures.

If you have a question, dispute or complaint, please use the support or complaints process made available on the website and provide relevant details, such as the account information and transaction or game information involved. We will review complaints fairly and may request further information before responding. These terms are governed by the laws that apply to the services and your use of the website, subject to any mandatory rights available to you.